30 day money back policy ------------------------------------- Refund Policy - Software ------------------------------------- Our 30 day money back guarantee! Secure PC Solutions’ 1 Click Software applications come with a money back guarantee within the first 30 days of purchase, if for what ever reason you are not happy with any Secure PC Solutions’ 1 Click Software Applications. However, you must write to Secure PC Solutions by postal mail within 30 days of purchasing the product, we would simply like some feedback as to why our software did not perform for you. Please note that all shipping fees and CD boxes once dispatched can not be returned this cost is non-refundable. Our software boxes and contents need to be returned in good condition. Inside the postal mail, you must provide us with details below: - Personal Information : - Product : - Order Number - Date of purchase - Version - Registration Code - First Name - Last Name - Street Address - City - State - Postal Code City - email address - Contact phone number - The URL of your web site you purchased from - Reason for Return *** Include the following statement in the letter with your signature: ----------------------------------------------------------------------------------------------------------- “THIS AGREEMENT ( the "Agreement") is made and entered into by and between Secure PC Solutions Inc. (hereinafter "Vendor") and ___________________ (hereinafter "Customer"). By signing below, the Customer agrees that he or she has taken the necessary measures to delete and destroy the intellectual property described in the table above and licensed to the Customer for use under the terms of the applicable software license agreement. The Vendor shall arrange to refund the purchase price of the product to the Customer once this letter has been properly executed by the Customer and received/verified by the Vendor. The Customer agrees to pay for the Product plus the associated legal and administration costs, if any, if the Vendor discovers at a later time that the product is in use by the Customer or someone else who obtained it either directly or indirectly from the Customer, as indicated by the presence of the product registration code in. Date: Signature of Customer (Full Name) ---------------------------------------------------------------------------------------------------------- *** Please make sure the information you provide in the mail is correct. Otherwise, we will not be able to locate your account and refund the money to you. Please print out the following form, fill-in all details and send it to the address given at the end of this document. We shall arrange to refund the purchase price of the product to you once this letter has been properly executed by you and received/verified by us. Mailing Address: Secure PC Solutions, 1133 Broadway, Suite 706, New York, NY 10010,USA Note: We offer free trial and demo versions of all of our Software Applications. Please download, install and trial the demo version of the software before ordering and purchasing. Help is always available through our Support Department if you encounter any difficulties or have any questions. For all levels of support please visit: http://www.securepcsolutions.com/support.asp -----------------------------. Refund Services :: ----------------------------- Please note that shipping fees for CD is not refundable. All physical software boxes and contents need to be returned in good condition.